Terms & Conditions

Definitions
In these Conditions, the following definitions shall apply unless the context requires
otherwise:
“The Outdoors Company”, “we”, “us” or “our” means The Outdoors
Company Limited, a company incorporated in England & Wales under
company number 06435803 whose registered office is at Unit 1,
Greenfield Farm Industrial Estate, Congleton, CW12 4TR.
“Conditions” means these terms & conditions
“Contract” means any contract between The Outdoors Company and a
Purchaser, which shall incorporate the Conditions
“Goods” means any goods or products sold or supplied by The Outdoors Company
“Purchaser” means any purchaser of Goods from The Outdoors Company
The Outdoors Company Conditions Apply
Unless otherwise expressly agreed in writing by The Outdoors Company UK Limited,
all quotations and contracts for the sale or supply of Goods by The Outdoors Company are made upon these Conditions which shall at all times override any
terms and conditions which the Purchaser imposes or seeks to impose, regardless of
the time at which such term and conditions are introduced by the Purchaser.
Delivery of any Goods following a quotation for sale or supply made by The
Outdoors Company will be made only upon the Conditions. Orders are accepted by
The Outdoors Company subject to the Conditions.
Any variation must be approved by an authorised employee of The Outdoors
Company and be in writing. Any quotation or estimate is given subject to the
Conditions.
Formation of contract
Nothing contained in any brochure, catalogue, sales literature or website of The
Outdoor Company shall constitute an offer to a Purchaser, nor shall any quotation or
estimate given by The Outdoor Company constitute such an offer. Any order or
request for the sale of supply of Goods by a Purchaser or prospective Purchaser shall
represent an offer to purchase such Goods, capable of acceptance by The Outdoors
Company. No contract shall come into existence until such offer is accepted by The
Outdoors Company.
Where the delivery of Goods is to be outside the United Kingdom, then no contract
shall come into existence until the parties have agreed delivery terms.
Purchaser not a consumer
The Outdoor Company does not sell to consumers. The Purchaser warrants that it is
acting at all times in its dealings with The Outdoors Company as a business and not
as a consumer.
Payment Terms
The Purchaser shall pay for all Goods in full prior to delivery by The Outdoors
Company (the “Standard Payment Terms”), unless The Outdoors Company agrees
different payment terms. Any such payment terms shall relate only to the Contract
for which they were agreed, and all subsequent Contracts shall be subject to the
Standard Payment Terms unless otherwise agreed.
Without prejudice to clause 5.1, in the event that The Outdoors Company has
agreed alternative terms of payment (which in any event shall not exceed 30 days
from the date of invoice) and in the event that the Purchaser is in default of such
payment terms The Outdoors Company shall be entitled without notice to the
Purchaser (even if the Purchaser has a contract with a third party) to:
terminate any outstanding order or quotation;
withhold and/or suspend deliveries of Goods; or
reduce the Purchaser’s credit limit with The Outdoors Company (if any).
In addition, The Outdoors Company shall be entitled to charge the Purchaser
interest on the amount unpaid in accordance with the payment terms at the rate of
4% above HSBC Bank Plc base rate until payment in full is made and the Purchaser
will indemnify The Outdoors Company in respect of all costs incurred by The
Outdoors Company in recovering payment, including the cost of instructing
solicitors.
No payment shall be deemed to have been received until The Outdoors Company
has received cleared funds.
In the event that the Purchaser tenders payment by cheque and the cheque is
subsequently returned by the Purchaser’s Bankers unpaid, the Purchaser will also
indemnify The Outdoors Company in respect of all resulting bank charges incurred
by The Outdoors Company.
The Purchaser shall make all payments due under the Contract without any
deduction whether by way of set-off, counterclaim, discount, abatement or
otherwise unless the Purchaser has a valid court order requiring an amount equal to
such deduction to be paid by The Outdoors Company to the Purchaser.
The Outdoors Company reserves the right to set off, deduct or discount any
amounts due from The Outdoors Company under any other arrangement with the
Purchaser against any monies due to The Outdoors Company under this Contract.
Prices
All prices displayed in both our printed and online publications are exclusive of VAT
where applicable. Any applicable VAT shall be paid by the Purchaser.
While The Outdoors Company takes reasonable steps to ensure that prices are
correct at time of publication, The Outdoors Company may terminate any Contract
without penalty or liability to the Purchaser in the event that The Outdoors
Company discovers prior to delivery of the Goods that the prices were incorrect. In
such event, and in the event that the Purchaser has paid for the Goods, The Outdoor
Company will refund to the Purchaser any sum paid under the Contract.
The Outdoors Company may change published prices with immediate effect without
prior notice.
Subject to clause 5.2, the price charged to the Purchaser will be the prevailing price
at the time of the Purchaser’s order, unless The Outdoor Company and the
Purchaser have agreed a different price.
Retention of Title
Although risk in the Goods supplied passes to the Purchaser on delivery, legal title in
such Goods shall not pass to the Purchaser until The Outdoors Company has
received in cleared funds the full price payable for such Goods and all other Goods
supplied by The Outdoors Company to the Purchaser for which payment is then due.
Until legal title passes, the Purchaser shall hold the Goods as The Outdoors
Company’s fiduciary agent and bailee and shall keep them properly protected,
insured for their full replacement value and stored separately from any other goods
(whether or not supplied by The Outdoors Company). Until that time the Purchaser
is entitled to resell or use the Goods in the ordinary course of its business but shall
account to The Outdoors Company for the proceeds of sale and pending payment
shall hold such proceeds on trust for The Outdoors Company absolutely.
The Purchaser’s right to resell or use the Goods shall terminate automatically on the
occurrence of any event set out in clause 14 and/or if any sum owed to The
Outdoors Company by the Purchaser is not paid when due (whether or not such sum
relates to the relevant Goods), in which case The Outdoors Company may at any
time require the Purchaser, its liquidator, receiver or administrator to return the
Goods and/or may repossess the Goods by entering upon any premises of the
Purchaser or any third party where the Goods are reasonably believed to be stored.
In the event that The Outdoors Company repossess Goods pursuant to clause 7.3
then The Outdoors Company shall be entitled to recover damages from the
Purchaser in connection with and loss suffered by The Outdoors Company, including
but not limited to:
any shortfall in the price achieved in a subsequent sale of the Goods by the
Purchaser when compared with the price invoiced to the Purchaser; and
the cost to the to The Outdoors Company of removing any customisation of
the Goods for the Purchaser.
In addition and without prejudice to any other right or remedy available to The
Outdoors Company, if the Purchaser is in breach of the payment terms or of any of
its obligations under this clause 7, The Outdoors Company shall be entitled to:
cancel the Contract;
suspend further deliveries; or
terminate any outstanding order or quotation without incurring any liability
whatsoever as a consequence of this action.
The Outdoors Company reserves the right at any time before title in the Goods has
passed to the Purchaser to require the Purchaser to deliver up the Goods if any of
the events specified in clause 14 occurs.
Delivery
Time of delivery shall not be of the essence of any Contract.
The terms and conditions for delivery set out in this clause 8 are only applicable for delivery
within the United Kingdom (save for clause 8.1 which shall apply in all Contracts). For
delivery outside the UK the parties shall agree delivery terms and no Contract shall come
into existence until such terms have been agreed.
Unless otherwise agreed delivery of the Goods shall take place at the Purchaser’s place of
business.
Where The Outdoors Company makes delivery of the Goods to the Purchaser’s place of
business or any other place as agreed in writing, all charges in relation to carriage, including,
without limitation transport costs, insurance and unloading, will at The Outdoors Company’s
option, be borne by the Purchaser.
If for any reason the Purchaser does not accept delivery of any of the Goods when they are
ready for delivery then the Goods will be deemed to have been delivered, risk passing to the
Purchaser (including for loss or damage caused by The Outdoors Company’s negligence) and
The Outdoors Company may:
store the Goods until actual delivery whereupon the Purchaser will be liable for all
related costs and expenses (including without limitation storage and insurance); or
sell the Goods at the best price readily obtainable and (after deduction of all
reasonable storage and selling expenses) charge the Purchaser for any shortfall
below the Contract price.
The Outdoors Company reserves the right to deliver in instalments and any failure to deliver
one instalment will not entitle the Purchaser to terminate the Contract.
The quantity of any consignment of Goods as recorded by The Outdoors Company upon
despatch from The Outdoors Company’s place of business shall be conclusive evidence of
the quantity received by the Purchaser on delivery unless the Purchaser can provide
conclusive evidence proving the contrary.
Claims for shortages or damaged Goods must be made in writing to The Outdoors Company
within 3 days of receipt of the Goods, failing which the Purchaser shall be deemed to have
accepted the Goods and The Outdoors Company shall have no further liability for shortages
or damaged Goods, subject to clause 10.
Claims for non delivery must be made to The Outdoors Company within 10 days of date of
despatch shown on invoice or any other date of despatch notified by The Outdoors
Company to the Purchaser, failing which The Outdoors Company shall have no further
liability to the Purchaser for non delivery.
 Returns
Notwithstanding any other provision in the Contract, The Outdoors Company may at its
option (but shall not be obliged to) allow the Purchaser to return the Goods upon the
following conditions:
that the relevant Goods are non-faulty;
that the relevant Goods are Goods that are ordinarily held in stock at one of The
Outdoors Company’s locations;
that the relevant Goods have not been customised or altered to the Purchaser’s
requirements, either by the Purchaser or by The Outdoors Company.
that the Purchaser notifies The Outdoors Company within 10 days of delivery of its
desire to return the Goods;
that the Goods are returned to The Outdoors Company within 15 days of delivery;
that the Goods are undamaged, in the original packaging, with all trademarks or
other labelling intact and fully suitable for re-sale;
the Purchaser agrees to pay The Outdoors Company 20% or £15 whichever is
greater as a handling fee against the return of non-faulty standard Goods.
In the event that the Outdoors Company allows the Purchaser to return Goods pursuant to
clause 9.1 then The Outdoors Company and the Purchaser shall agree whether the Goods
shall be delivered by the Purchaser to The Outdoors Company or collected by The Outdoors
Company from the Purchaser.
Notwithstanding any other provision in these Conditions or the Contract, The Outdoors
Company may from time to time at its sole option accept the return of non standard, non
faulty Goods upon separate rates, terms and conditions, to be agreed with the Purchaser in
advance of any such return. Non standard Goods are Goods which are not ordinarily held in
stock at one of The Outdoors Company’s locations.
 Quality
If The Outdoors Company establishes to its reasonable satisfaction that there is a defect in
the Goods or there is some other failure by The Outdoors Company in relation to the
conformity of the Goods with the Contract, then The Outdoors Company shall, at its option,
at its sole discretion and within a reasonable time:
replace such Goods with goods which are in all respects in accordance with the
Contract; or
issue a credit note to the Purchaser in respect of the whole or part of the Contract
price of such Goods as appropriate having taken back such Goods, subject, in every
case, to the remaining provisions of this clause 10 provided that the liability of The
Outdoors Company under this clause 10 shall in no event exceed the purchase price
of such Goods and performance of any one of the above options shall constitute an
entire discharge of The Outdoors Company’s liability under this warranty.
This clause 10 shall not apply unless the Purchaser:
notifies The Outdoors Company of the alleged defect within 3 days of the time when
the Purchaser discovers or ought to have discovered the defect;
allows The Outdoors Company to collect the relevant Goods;
complies with any reasonable request or instruction from The Outdoors Company;
and
affords The Outdoors Company a reasonable opportunity to inspect the relevant
Goods.
If The Outdoors Company elects to replace the Goods pursuant to this clause 10, The
Outdoors Company shall deliver the replacement Goods to the Purchaser at The Outdoors
Company’s own expense at the address to which the defective Goods were delivered and
the legal title to the defective Goods which are being replaced shall (if it has vested in the
Purchaser) re-vest in The Outdoors Company.
The Outdoors Company shall be under no liability under the warranty in this clause 10:
in respect of any defect arising from wilful damage, negligence, abnormal storage
conditions, failure to follow The Outdoors Company’s or the manufacturers
instructions whichever is appropriate (whether oral or in writing);
if the total price for the Goods has not been paid by the due date for payment;
in respect of any type of defect or damage specifically excluded by The Outdoors
Company by notice in writing; or
if the Purchaser makes any further use of the Goods after giving notice in
accordance with this clause 10.
All warranties, conditions and other terms implied by statute or common law (save for the
conditions implied by section 12 of the Sale of Goods Act 1979) are, to the fullest extent
permitted by law, excluded from the Contract.
 Liability
Subject to clause 10 above this clause 11 sets out the entire liability of The Outdoors
Company (including any liability for the acts or omissions of its employees, agents and sub
contractors) to the Purchaser in respect of:
any breach of the Conditions or the Contract;
any use made or resale by the Purchaser of any of the Goods, or any product
incorporating any of the Goods; and
any representation, statement or tortious act or omission including negligence
arising under or in connection with the Contract.
Nothing in the Conditions excludes or limits the liability of The Outdoors Company for death
or personal injury caused by The Outdoors Company’s negligence, or for fraudulent
misrepresentation or for any matter which it would be illegal for The Outdoors Company to
exclude or attempt to exclude its liability.
Liability for any direct loss or damage which arises out of or in connection with the Contract
shall be limited to the Contract value.
The Outdoors Company shall not be liable to the Purchaser for any indirect loss of profit, loss
of business or depletion of goodwill or consequential loss or any claims for consequential
compensation whatsoever which arise our of or in connection with the Contract, whether or
not the Purchaser has made The Outdoors Company aware of any potential such loss.
 Safety and Product Recalls
The Purchaser shall comply at all times with the written instructions and all written
guidelines issued from time to time attached to the Goods concerning their storage and use
and the Purchaser shall refer its employees and its customers to such instructions and
guidelines.
The Purchaser should satisfy itself that the persons responsible for the storage and use of
any Goods supplied by The Outdoors Company have all the information required on health
and safety and The Outdoors Company shall not be liable to the Purchaser in any civil
proceedings brought by the Purchaser against The Outdoors Company in respect of a breach
of the user instructions or any applicable health and safety legislation or any regulations,
orders or directions made pursuant to such health and safety legislation in force from time
to time or under any directive, regulation, order or other instrument relating to health and
safety where such exclusion of liability is permitted by law.
The Purchaser shall keep The Outdoors Company properly informed of all complaints
concerning the Goods and shall comply with any directions of The Outdoors Company in any
issues, proceedings or negotiations relating to such complaint.
In the event of any recall of the Goods by The Outdoors Company the Purchaser shall cooperate fully and promptly with any steps taken by The Outdoors Company under clause
12.5 below.
The Outdoors Company may at its discretion recall any Goods already sold by The Outdoors
Company to the Purchaser, (whether for a refund or credit or for replacement of the Goods
which shall in each case be undertaken by The Outdoors Company) and/or issue any written
or other notification to the Purchaser about the manner of use of any Goods already sold by
The Outdoors Company to the Purchaser. The Purchaser agrees to give all reasonable
assistance to The Outdoors Company or the manufacturer in resisting any claim which may
arise under any recall of product by The Outdoors Company or the manufacturer of such
product.
 Force Majeure
The Outdoors Company reserves the right to defer the date of delivery or to cancel the
Contract or reduce the volume of the Goods ordered by the Purchaser (without liability to
the Purchaser) if it is prevented from or delayed in the carrying on of its business due to
circumstances beyond the reasonable control of The Outdoors Company including, without
limitation, acts of God, governmental actions, war or national emergency, acts of terrorism,
protests, riot, civil commotion, fire, explosion, flood, epidemic, lock-outs, strikes or other
labour disputes (whether or not relating to either party’s workforce), or restraints or delays
affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials
provided that, if the event in question continues for a continuous period in excess of 180
days, the Purchaser shall be entitled to give notice in writing to The Outdoors Company to
terminate the Contract.
 Termination
The Outdoors Company may, as it thinks fit, (without prejudice to any other rights or
remedies it may have against the Purchaser) immediately suspend further performance of
the Contract or cancel delivery of the Goods or stop any Goods in transit or by notice in
writing to the Purchaser terminate the Contract without liability to The Outdoors Company
if:
the Purchaser commits a material breach of any of its obligations under the Contract
which is incapable of remedy;
the Purchaser fails to remedy a breach of its obligations under the Contract which is
capable of remedy, or persists in any breach of any of its obligations under the
Contract after having been requested in writing by The Outdoors Company to
remedy or desist from such breach within a period of 14 days;
any distress execution or diligence is levied upon any of the Purchaser’s goods or
property and is not paid out within 7 days of it being levied;
the Purchaser (being an individual or, in the event that the Purchaser is a
partnership, any of its partners) offers to make any arrangements with or for the
benefit of the creditors of the Purchaser (or any of the Purchaser’s partners)
generally or there is presented in relation to the Purchaser (or the Purchaser’s
partners) a petition of bankruptcy;
the Purchaser (being a limited company) is deemed to be unable to pay its debts
within the meaning of Section 123 of the Insolvency Act 1986 or the Purchaser calls
a meeting for the purpose of passing a resolution to wind up its company or such a
resolution is passed or the Purchaser presents or has presented a petition to wind
up or present or have presented a petition or appoint an administrator or have an
administrative receiver or receiver appointed to the whole or any part of the
Purchaser’s business, undertaking, property or assets;
any process or action occurs in any jurisdiction in connection with the Purchaser
which is analogous to any of the events described in clauses 14.1.4 and 14.1.5;
the Purchaser ceases, or threatens to cease, to carry on business;
a secured lender to the Purchaser takes any steps to obtain possession of the
property on which it has security or otherwise to enforce its security.
Notwithstanding any such termination or suspension in accordance with the above the
Purchaser shall pay The Outdoors Company at the Contract rate all payments subsisting at
the time of termination.
 Product Information
Whilst The Outdoors Company has made every effort to ensure that details and information
given in both our printed and online publications are accurate at the time of issue but The
Outdoors Company gives no guarantees as to the accuracy or completeness of such
information. Full technical specifications are not necessarily included and furthermore, The
Outdoors Company’s policy is one of continuous improvement and the right is reserved to
alter details and information at any time as the need arises.
Accordingly, the Purchaser should check any details and information they wish to rely on
with The Outdoors Company at the time of purchase. The Outdoors Company accepts no
liability in respect of any errors or omissions herein contained or for any loss or damage,
malfunction or consequential loss arising from reliance upon our publications.
 The Outdoors Company Disclaimer
Any products shown in both our printed or online publications do not represent
endorsement by The Outdoors Company of any other products, services or organisations.
 Colour Reproduction
The colour reproductions of the garments featured in both our printed or online publications
are as accurate as the printing or electronic process will allow. The Purchaser acknowledges
that it does not rely upon such colour productions as being absolutely accurate.
 Data Protection
The Outdoors Company will at all times comply with its obligations under the Data
Protection Act 1998.
The Outdoors Company may (but shall not be obliged to) monitor and/or record all
telephone calls for the following purposes:
training;
quality and control; and
to confirm verbal instructions.
 Assignment
The Purchaser shall not be entitled to assign the Contract or any part of it without the prior
written consent of The Outdoors Company.
The Outdoors Company may assign or sub–contract the Contract or any part of it to any
person, firm or company.
 General
Each right or remedy of The Outdoors Company under the Contract is without prejudice to
any other right or remedy of The Outdoors Company whether under the Contract or not.
Each party agrees to keep secret and confidential all information obtained or disclosed as a
result of the relationship of the parties under the Contract.
If any provision of the Contract is found by any court, tribunal or administrative body of
competent jurisdiction to be wholly or partly illegal, invalid, void, voidable, unenforceable or
unreasonable it shall to the extent of such illegality, invalidity, voidness, voidability,
unenforceability or unreasonableness be deemed severable and the remaining provisions of
the Contract and the remainder of such provision shall continue in full force and effect.
Failure or delay by The Outdoors Company in enforcing or partially enforcing any provision
of the Contract will not be construed as a waiver of any of its rights under the Contract.
Any waiver by The Outdoors Company of any breach of, or any default under, any provision
of the Contract by the Purchaser will not be deemed a waiver of any subsequent breach or
default and will in no way affect the other terms of the Contract.
The parties to this Contract do not intend that any term of this Contract will be enforceable
by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not a party
to it.
The formation, existence, construction, performance, validity and all aspects of the Contract
shall be governed by English law and the parties submit to the exclusive jurisdiction of the
English courts.
 Copyright
No part of any The Outdoors Company publications may be reproduced or transmitted in
any form or by any means including photocopying and recording, without the written
permission of the copyright holder, application for which should be addressed to the
publisher.
Such written permission must be obtained before any part of this publication is stored in a
retrieval system of any nature
 Variation of Conditions
o The Outdoors Company may amend these Conditions at any time, without
notification to you. The Conditions as amended will then apply to any Contract
which is entered into after the date of the amendment.

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