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This policy will explain how The Outdoors Company uses the personal data we collect from you when you use our website. Including:

·         What data we collect

·         How we collect your data

·         How we use your data

·         How we store your data

·         Marketing

·         Your data protection rights

·         How we use cookies and how to manage them

·         Privacy policies of other websites

·         Changes to our privacy policy

·         How to contact us

What data do we collect?

The Outdoors Company collects the following data:

Personal identification information (name, business address, business telephone number, business mobile number and business email address in our central database. We do not store any banking details in any database).

In line with GDPR regulations The Outdoors Company is permitted to hold and store your personal data as you are a contact affiliated with a company or organisation that has a business account with us. For the reasons of legitimate interests these contact details are retained for marketing purposes and business transactions only.

How we collect your data

We collect and process data when you:

  • Register for an online account or place an order for any of our products or services
  • Use or view our website via your browser’s cookies
  • Contact our sales team, who will then take your details so we can progress with your enquiry or transaction;
  • Provide us with your details at shows and events.

How we use your data

The Outdoors Company collects your data so that we can:

  • Process your order and manage our account
  • Notify you of any special offers on our products and services

Your data is only used by The Outdoors Company and will never be sold or given to a third party.

How we store your data

We hold and store your name, business address, business telephone number, business mobile number and business email address in our secure central database. We do not store any banking details in any database. Following the completion of any transaction, banking details are destroyed and disposed of safely and securely.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.


The Outdoors Company will from time to time send out promotional information relating to our products and services. You have the right at any time to opt out from our marketing communications. On all electronic marketing there is also a clear option to unsubscribe.

What are your data protection rights?

The Outdoors Company takes data protection very seriously. To ensure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – you have the right to request copies of your personal data.
  • The right to rectification – you will have the right to request that we correct any information that you believe is inaccurate or incomplete.
  • The right to erasure – you have the right to object to how we process your personal data, under certain conditions.
  • The right to data portability – you have the right to request that we transfer any data we have collected to you under certain conditions.

If you would like to make a request, please contact our designated Data Officer by email at: or call us on 01270 757890.

How we use Cookies and how to manage them

The Outdoors Company uses cookies in a range of ways to improve your experience on our website, including understanding how you use our website

This site uses Google Analytics to monitor traffic levels, search queries and the number of visits. Google Analytics uses Cookies to track what a user has done on previous pages and any interactions with the website. These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session. Users can control and refuse the use of cookies at the individual browser level.

Cookies installed can be deleted. If you have visited our website in the past and would like to make changes to your cookie preferences, please first clear the cookies from your browser and then update your cookie preferences.  If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.

Changes to our privacy policy

The Outdoors Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 13/01/2021.

How to contact us

If you have any queries on any of the above points, please contact us by email to: or call us on 01270 757890.